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Overview OF PERSONAL DATA COLLECTION PRACTICES

This section provides a breakdown of how Home Front Pros LLC handles the collection, use, and retention of your personal data. For more detailed information, please consult the full Privacy Policy, including any relevant notices for consumers in California, Nebraska, Texas, and Virginia.

1. Personal Identifiers and Related Information

Shared or Sold: Yes

Why We Collect and Use This Data:

Homefront Pro LLC dba Homefront Pro gathers and may share your personal identifiers for a variety of reasons, including:

How Long We Keep This Data:

We retain your personal identifiers for the duration of your relationship with Homefront Pro LLC dba Homefront Pro, and after that for as long as necessary to meet legal, regulatory, and operational needs. Retention periods depend on factors such as:

2. Commercial Information

Shared or Sold: No

Why We Collect and Use This Data: Not applicable.

How Long We Keep This Data: Not applicable.

3. Internet or Online Activity

Shared or Sold: Yes

Why We Collect and Use This Data:

Homefront Pro LLC dba Homefront Pro may share your online activity data to:

Note: You may opt out of data sharing through the "Do Not Sell or Share My Personal Information" feature.

How Long We Keep This Data:

The same retention practices apply here as for the identifiers and related information mentioned above.

4. Sensory Data

Shared or Sold: No

Why We Collect and Use This Data: Not applicable.

How Long We Keep This Data: Not applicable.

5. Inferences Based on Collected Data

Shared or Sold: No

Why We Collect and Use This Data:Not applicable.

How Long We Keep This Data: Not applicable.


PRIVACY POLICY

Home Front Pro LLC ("Home Front Pro") presents this Privacy Policy, which applies to its affiliated brands and subsidiaries. This policy outlines our practices for collecting, using, and protecting information related to your interactions with our company offerings.

Scope of Application

This policy applies to all interactions with us through:

  1. Our websites (homefrontpro.com and related domains)
  2. Mobile applications (Home Front Pro App and related brand apps)
  3. Products and Services (accessed via Sites, Apps, or offline)
  4. Offline communications (phone calls, direct mail, postal services)
  5. Any other means of connection with us or third parties from whom we receive your information

Important: By accessing or using our platforms, products, or services, you agree to the terms outlined in this Privacy Policy. If you disagree with these terms, please refrain from using our services or providing personal data.

Information We Collect

The data we collect varies based on your interaction with us and may include:

We may combine or aggregate different types of information to enhance our offerings and for other business purposes.

Interaction with Home Front Pro Applications
1. When You Register or Contact Us:
2. Registration Information:

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Financial Information

When you provide us with your financial details, such as your bank account number, routing number, or debit/credit card number, along with any related billing information (collectively referred to as "Financial Information"), we require this data to process payments for the Products or Services you request. By submitting this information, you are consenting to us sharing your Financial Information with Authorized Third Party Service Providers, as necessary to support and complete your transactions. This may also include sharing your data with your credit card issuer or banking institution. Please ensure that you only enter your Financial Information in the designated areas of your profile, and avoid including it in any other sections.

Facebook Integration

You may have the option to link your Facebook account to interact with the Company Applications, such as commenting or using other features. If you decide to link your Facebook account by using your Facebook login credentials and allowing permission, we will automatically import certain information from your Facebook profile, based on your privacy settings. This data, referred to as "Permitted Facebook Profile Content," could include information like your interests and other profile details. By linking your account, you give us permission to:

Please note: Facebook is solely responsible for the authentication of your login credentials.

User-Generated Content

The Company Applications may offer areas for reviews, chats, or other communication tools (referred to as "Communication Services") that allow you to interact with the Company, other users, or post content. Be aware that any information you share through these Communication Services becomes public and is the property of Home Front Pro LLC. This information may be redistributed by the Company and accessed by other users.

Exercise caution when deciding to share personal information through these services, as there is no expectation of privacy. Any personal data included in messages, reviews, or photos you post will be visible to other users or visitors, and we cannot control how others may use this information.

While we may monitor activity and content within these Communication Services, we are not obligated to do so. We reserve the right to take appropriate action if any content is deemed inappropriate. For more details on how to use these services responsibly, please review our Terms of Use.

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Transactional Communications

From time to time, Home Front Pro may send you communications related to your account, orders, and other transactional matters concerning the Company (or its affiliates and subsidiaries). These communications could include:

Additionally, we may send service-related announcements, such as notices about:

You cannot opt out of these communications, as they are not promotional in nature.

Authorized Third-Party Service Providers

We may work with third-party service providers ("Authorized Third-Party Service Providers") to:

  1. Assist in operating our business
  2. Manage the Company Applications
  3. Help administer activities on our behalf

Your information may be shared with these Authorized Third-Party Service Providers as needed.

Third Parties Who Recommended Our Products and Services

Occasionally, Home Front Pro may share information about your usage of our Products or Services with third parties who either:

Electronic and Direct Mail Promotional Offers

Home Front Pro and its affiliates or subsidiaries may send you:

If you wish to stop receiving these promotional emails or direct mail, you can opt out as explained in the CHOICE AND OPT OUT section below.

Telemarketing

If you've provided us with your telephone number, Home Front Pro and its affiliates or subsidiaries may use it to contact you, including to:

If you prefer to stop receiving marketing calls from us, you can opt out by following the instructions in the CHOICE AND OPT OUT section below.

Co-Branded Areas

Certain sections of the Company Applications may be co-branded with third parties, such as advertisers offering products, services, or rewards programs ("Co-Branded Areas").

Home Front Pro is not responsible for the privacy practices of third parties, and we recommend reviewing the privacy policies of any companies with which you establish a relationship.

Feedback

Any feedback, comments, or materials you submit to Home Front Pro, including testimonials, images, reviews, questions, suggestions, or ideas (collectively, "Feedback"), will be treated as non-confidential and unrestricted unless restricted by applicable law.

In line with this Privacy Policy and any relevant laws, Home Front Pro and its affiliates and subsidiaries are free to use, display, perform, distribute, copy, adapt, and promote this Feedback in any medium, for any purpose, including but not limited to developing, marketing, and selling Products and Services that incorporate the Feedback.

By submitting Feedback, you confirm that it:

Promotions

Home Front Pro may offer various promotions ("Promotions") that require registration. By entering a Promotion, you agree to comply with the official rules governing the Promotion.

When participating in a Promotion:

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Legal Matters and Safety

Under certain circumstances, Home Front Pro may access and disclose your information without needing your consent, including any communications you send or receive (such as the contents of videos, chats, messages, or any other communication via our Communication Services). This can occur if:

Sale or Transfer of Business or Assets

In the event of a sale, merger, or other business transaction, your personal information (including all personally identifiable information) collected through Home Front Pro may be transferred as part of the company's assets. This could involve:

Additionally, in cases where Home Front Pro or any of its businesses seek financing, investment, or support, your information may be disclosed as part of that process.

Mobile Information

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent for text messaging will also not be disclosed to third parties unless required by law.

Third-Party Analytics and Interest-Based Advertising

Home Front Pro may allow third-party companies to place ads or collect data on our behalf when you visit the Company Applications. These partners utilize ad services, analytics, measurement, attribution, and tracking tools to:

These third-party companies may use cookies, pixel tags, and similar technologies to collect details such as:

They may combine this data with other information to send you targeted marketing or other communications.

To learn more about our use of tracking technologies and how you can opt-out, you can access the "Cookie Settings" link located in the footer of our websites. For more information on third-party tools and how to manage your data, you may visit: http://www.aboutads.info/choices/.

We may use tools such as Google Analytics and Google Ads for tracking and advertising purposes. The features we may use include:

For more information on managing your Google accounts and advertising preferences, visit: https://www.google.com/settings/u/0/ads/authenticated. To learn more about Google's advertising practices, visit: https://policies.google.com/technologies/ads?hl=en.

If you want to prevent Google Analytics from using your data, you can opt out by installing their browser add-on: https://tools.google.com/dlpage/gaoptout/.

We also use Meta Pixel, which is a web analytics and advertising tool provided by Meta, Inc. This data is processed by Meta and may be connected to your Meta account, in accordance with Meta's Privacy Policy: https://www.facebook.com/about/privacy/. To withdraw your consent from Meta Pixel, visit: https://www.facebook.com/settings/?tab=ads#=.

Additionally, we partner with Microsoft Clarity and Microsoft Advertising for capturing user interactions on our website through behavioral metrics, heatmaps, and session replays. This data helps us:

For more details on how Microsoft collects and uses your data, visit: https://privacy.microsoft.com/en-us/privacystatement.

Access to and Deletion of Your Information

You may manage your account at any time via the Company Applications. If you wish to change or delete the personal information or financial details you've provided, you can do so within the Company Applications. For instance, App users can delete their account data by selecting "Delete My Account" in the "My membership plan" section of the app.

Even if you choose to delete or deactivate your account, we may retain certain information associated with it for purposes such as:

If certain data has already been shared with third parties, it will be subject to their privacy practices.

Choice and Opt-Out Options

You can opt out of receiving marketing communications or request to be added to our Do Not Call List or Do Not Mail List through these methods:

  1. Electronic Promotional Offers: To stop receiving email promotions, click the unsubscribe link in any email or contact our Privacy Coordinator.
  2. Direct Mail Offers: To stop receiving promotional offers via direct mail, contact our Privacy Coordinator.
  3. Telemarketing: To stop receiving marketing calls, you can request to be placed on our Do Not Call list when you receive a call or contact our Privacy Coordinator.
  4. SMS Programs: If you've opted into SMS notifications and wish to stop, text STOP to the SMS number used by Home Front Pro.
  5. Push Notifications: To opt out of push notifications, adjust your preferences within the Company Applications.

Note: Even if you opt out of promotional messages, you will still receive service-related notifications regarding your account and the services you've requested or are enrolled in.

Important Disclosures, Practices, and Contact Information
Links to Other Websites and Communities

Our Company Applications may contain hyperlinks that lead to external websites and communities not controlled by Home Front Pro. These third-party websites and communities operate under their own privacy policies, which we encourage you to review to understand how your information will be used. Home Front Pro is not responsible for the privacy practices of these external websites.

Security

We implement physical, electronic, and procedural safeguards to protect the confidentiality and security of data transmitted to us. That said, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot fully ensure or warrant the security of any information you transmit to or from the Company Applications. You share your information at your own risk, to the extent permitted by law.

We recommend you:

Privacy Rights for California, Nebraska, Texas, and Virginia Residents

If you reside in California, Nebraska, Texas, or Virginia, applicable law may grant you additional privacy rights regarding the collection, use, and disclosure of your personal information. For more details, please visit our Privacy Notice for California, Nebraska, Texas, and Virginia Consumers.

International Users

The Company Applications are operated from the United States. If you reside outside the U.S., please be aware that:

  1. Any information collected will be transferred to, processed, and stored in the U.S.
  2. The data protection laws in the U.S. may differ from those in your country
  3. Your personal information may be subject to lawful access requests by government entities in the U.S.

By using the Company Applications or providing your information, you consent to:

Children's Privacy
Changes to the Privacy Policy

This Privacy Policy may be updated periodically. We will:

  1. Post the most recent version on the Company Applications
  2. Clearly indicate the Effective Date
  3. Make revisions to reflect changes in our practices, technology, or services
  4. Notify you of significant changes either through an updated Effective Date or direct communication

By continuing to use the Company Applications after the Effective Date, you consent to the updated Privacy Policy.

Disputes

By visiting the Company Applications, you agree that any disputes regarding privacy are subject to:

No Rights for Third Parties

This Privacy Policy does not:

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us:
By email: privacy@homefrontpro.com
By mail:
Home Front Pro
502 W 7th St, Suite 100
Erie PA 16502
Last updated: 9/20/2024