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Terms & Condition

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Important Notice: Binding Arbitration and Class Action Waiver

This agreement contains a Binding Arbitration Provision and Class Action Waiver. It affects your legal rights as explained in the section below. Please review carefully.

1. Agreement

1.1 These Home Front Pro Terms & Conditions, including the Binding Arbitration and Class Action Waiver, form a legally binding contract between you and Home Front Pros LLC. This governs your use of the Home Front Pro Website (the "Website"), the websites homefrontpro.com and related sites (the "Sites"), and any related services, information, or communications (collectively, the "Services"). Our Privacy Policy is incorporated by reference, and together they make up the "Agreement."

1.2 By using the Services or consenting to this Agreement, you acknowledge that you have read, understood, and agree to be bound by this Agreement (including the Binding Arbitration and Class Action Waiver) and all its terms without limitation.

1.3 Home Front Pros LLC reserves the right to modify these Services (including the Website and Sites) and this Agreement at any time by posting updated versions. We will notify you of changes by updating the "Last Updated" date of this Agreement. You waive any right to specific notice of changes, and it is your responsibility to review this Agreement regularly. Your continued use of the Services after a revised Agreement has been posted will constitute your acceptance of those changes.

1.4 Certain products or services (such as Home Front Pro Unlimited) may have additional terms that apply. In the event of a conflict between this Agreement and any specific agreements governing a particular product or service, the specific agreements will take precedence.

2. User Representations

By utilizing the Services, you confirm that:

If any information you provide is untrue or incomplete, Home Front Pro reserves the right to suspend or terminate your account and refuse future access to the Services.

3. Usage Restrictions

3.1 You may not copy, distribute, or transmit the Website or any of the Services without prior written authorization from Home Front Pro. You also agree not to use any automated systems (such as bots, spiders, or scrapers) to access or manipulate the Services. Any attempt to interfere with the proper functioning of the Services or tamper with systems will not be tolerated. We cannot guarantee that files available for download are free from viruses or harmful code.

3.2 You agree not to misuse the Services. Specifically, you agree not to:

4. Binding Arbitration and Class Action Waiver

This section, which mandates binding arbitration and waives your right to join a class action lawsuit, affects your legal rights. By using the Services, you agree to resolve any disputes through arbitration and waive the right to class actions. This section is included to ensure that all disputes are handled efficiently and fairly.

5. User Contributions

Representations and Warranties The Services may allow you to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials ("Contributions"). By submitting Contributions, you represent and warrant that:

6. License Grant

By posting Contributions, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose. This license includes:

You waive all moral rights in your Contributions.

7. Private Communications

For certain Services facilitating service requests or communications, we will not publicly share your Contributions without your express consent.

8. Ownership and Responsibility

9. Our Rights to Manage Contributions

We have the right, in our sole discretion, to:

We have no obligation to monitor your Contributions.

10. Reviews and Ratings

If we provide areas for reviews or ratings, such Contributions must also comply with the following:

We may accept, reject, or remove reviews at our discretion. We are not liable for any claims resulting from reviews.

Links

The Services may contain links to third-party websites. These links are provided solely as a convenience to you and not as an endorsement by us of the companies or the content of any linked third-party websites. We do not control, nor are we responsible for the content of linked third-party websites, and we make no representations regarding the content or accuracy of materials on linked third-party websites. If you access any linked third-party websites, you do so at your own risk.

Privacy and Protection of Personal Information

We are committed to protecting your privacy and security. For more information, please review our Privacy Policy. Additionally, by using the Services, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you provide to the Services may be read or intercepted by others, even if a special notice indicates that a particular transmission (such as credit card information) is encrypted.

Accounts, Profiles, Passwords, and Security

To use the Website you will need to create an account (including setting up a username and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account as a result of your failure to keep this information secure. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by uHere's the revised version of the sections you requested, with the changes applied:

Electronic Communications

10.1 We may be required by applicable law to provide you with important notices or disclosures in writing, and you agree that all such required notices and disclosures, as well as other agreements, notices, and communications we provide electronically—via email or other electronic means (collectively, "Disclosures")—satisfy the requirement that such Disclosures be in writing. BY ACCEPTING THIS AGREEMENT, YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF DISCLOSURES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED IN CONNECTION WITH THE SERVICES. You also agree that your Internet access device(s) used to receive Disclosures meet the system requirements described below and that your electronic acceptance or signature on any document has the same legal effect as if you had signed it in ink. You waive any rights or requirements under any laws in any jurisdiction that require an original signature or delivery of non-electronic records.

10.2 To receive, access, view, sign, and retain Disclosures, you must have an electronic device with Internet connectivity and/or a personal computer for email access, meeting the following requirements:

Personal Computer:

We will notify you of any material changes to these requirements.

10.3 You must keep us informed of any changes to your contact email or other contact information. You may update your contact information through the "Account Information" section of our website. To change the email address associated with your account, you must contact us by visiting the "Help" section of our website. We will not be liable for non-receipt of Disclosures if your contact information is invalid, your email or Internet service provider filters the notifications as "spam" or "junk mail," or if technical issues prevent delivery.

10.4 You may withdraw your consent to receive Disclosures electronically at any time. However, if you withdraw your consent, we may no longer be able to send you electronic copies of Disclosures, and we may terminate or limit your access to the Services. To withdraw your consent, visit the "Help" section of our website. Withdrawal of consent will become effective after a reasonable processing period. The legal validity of Disclosures provided or signed electronically before your withdrawal will not be affected.

SMS Programs

You may opt to receive text message alerts (SMS) through Home Front Pro's service notification or promotional text programs. These alerts may include notifications related to service requests or promotional messages. Message and data rates may apply. Home Front Pros LLC and carriers are not liable for delayed or undelivered messages. You can cancel at any time by texting "STOP" to us. For help, text "HELP" or visit the "Help" section on our website.

No Warranty
13.1 YOU EXPRESSLY AGREE THAT:

(a) The Services are provided "AS IS" and "AS AVAILABLE," and your use is at your sole risk. Home Front Pros LLC disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

(b) Home Front Pros LLC does not warrant that the Services will meet all your requirements, be uninterrupted, timely, secure, or error-free.

(c) Any material you download or obtain through the Services is at your own risk, and you are responsible for any resulting damage to your device or loss of data.

(d) No advice or information you obtain from Home Front Pros LLC will create any warranty not expressly stated in these terms.

13.2 Home Front Pros LLC may provide generalized home care tips ("Home Care Tips"), but these are not comprehensive or tailored to your specific circumstances. Home Front Pros LLC disclaims any warranties or representations regarding Home Care Tips, which should be used in conjunction with licensed expert advice.

Limitation of Liability

14.1 Home Front Pros LLC will not be liable for any damages arising out of or in connection with your use of the Services, including direct, indirect, incidental, special, punitive, or consequential damages. Home Front Pros LLC's total liability for any claims will be limited to the amount paid by you in the twelve months preceding the claim or $99 if no payments have been made. Some jurisdictions do not allow limitations on liability, so portions of this section may not apply to you. Claims must be brought within one year of the cause of action.

14.2 Home Front Pros LLC is not liable for third-party services accessed through the Services. Disputes with third-party service providers are solely between you and the provider.

Indemnification and Violations of This Agreement

15.1 You agree to indemnify and hold Home Front Pros LLC and its affiliates harmless from any claims arising from your violation of this Agreement or your use of the Services. Home Front Pros LLC reserves the right to assume the defense of such claims, and you agree to cooperate with the defense.

15.2 California residents waive California Civil Code Section 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor."

15.3 Home Front Pros LLC may terminate your access to the Services if you violate this Agreement. Such violations may result in irreparable harm to Home Front Pros LLC, warranting injunctive or equitable relief.

Resolution of Disputes

16.1 Governing Law: This Agreement is governed by the laws of Tennessee, and venue for disputes will be in Shelby County, Tennessee. You waive any jurisdictional defenses.

16.2 Resolution of Disputes: Most disputes can be resolved by contacting Home Front Pros LLC through the "Help" section on our website. However, if a dispute persists, it will be resolved through binding arbitration.

16.3 Arbitration Procedures: If arbitration is necessary, the process will follow the American Arbitration Association (AAA) rules, including the Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879.

16.4 Mandatory Arbitration; Class Action Waiver: All disputes will be resolved through binding arbitration on an individual basis. You and Home Front Pros LLC waive the right to participate in any class action lawsuit.

16.5 Exception: Claims for indemnification or injunctive relief are not subject to arbitration.

16.6 Survival: This section survives any termination of this Agreement.

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Additional Terms

Our decision not to enforce strict adherence to any part of this Agreement should not be understood as waiving any of our rights or terms. Neither the behavior between the parties nor customary business practices will modify any provisions of this Agreement. We reserve the right to transfer our rights and responsibilities under this Agreement to any third party at any time, without prior notification to you. If any of the terms in this Agreement are found to be invalid, unenforceable, or void for any reason, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions. All rights not expressly granted in this Agreement are reserved.

Entire Agreement

This Agreement, together with any additional terms governing other products or services we offer, constitutes the entire agreement between you and us concerning our services. It supersedes any and all prior or concurrent communications and proposals, whether electronic, oral, or written, between you and us regarding the services. No modification of this Agreement will be valid unless authorized by us.

Apple and Android Devices

The following terms apply when you access our services through Apple iOS or Android devices:

  1. This Agreement is solely between you and Home Front Pros LLC, and not with any platform provider (such as Apple or Google), and Home Front Pros LLC is solely responsible for the content of its services.
  2. The license granted to you to use our services on these platforms is non-transferable and applies only to devices operating on the Apple iOS or Android operating systems, in accordance with the usage rules set forth by the respective platform providers.
  3. We, and not the platform providers, are responsible for providing any maintenance or support services related to our services as required under applicable law.
  4. If you experience any failure of our services to comply with applicable warranties, you may notify the platform provider, and the platform provider may refund any applicable purchase price, but to the fullest extent permitted by law, the platform provider will have no other warranty obligations with respect to our services.
  5. We are responsible for addressing any claims related to our services, including product liability claims, failure to conform to legal or regulatory requirements, and claims arising under consumer protection or privacy laws.
  6. In the event of any third-party claim that our services infringe on intellectual property rights, we will be solely responsible for the investigation, defense, settlement, and discharge of such claims.
  7. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo or designated as a "terrorist supporting" country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
  8. You must comply with any applicable third-party terms when using our services.
  9. You acknowledge and agree that the platform providers are third-party beneficiaries of this Agreement and have the right to enforce this Agreement against you.

(Last updated September 20th, 2024)